Mark C. Crowley sat down with Gallup’s longtime chief research scientist, Jim Harter to discuss what factors motivate people to stay beyond a paycheck.
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“Rather than call it the Great Resignation, it would be better to call it the Great Disruption, because of how the COVID era has permanently disrupted our workplaces,” Harter says. “What many managers don’t realize is that the most desired perk prior to COVID was having a flexible work schedule. But now, that desire has been turbo-charged, and we must meet the moment by giving employees greater flexibility on where and when they work as long as they get their work done.”