Training managers to have conversations around these nine currencies of choice has proven to be wildly successful in increasing employee engagement, retention, productivity, and profitability per head.
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Karen Loftus
onto Employee Engagement |
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Karen Loftus's insight:
Research shows that the key to employee retention is manager quality, their connection to their staff, and their comprehension of what their team needs to be fully engaged to want to stay. Then leaders must deliver on those expectations or manage them appropriately when they cannot.
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Three data points to back this up:
1) Gallup finds that 70 percent of the variance in employee engagement scores is due to the employee’s direct manager.
2) Leadership IQ finds that the highest performing employees spend an average of six hours per week with their direct manager.
3) A 10-year study of chief executives by Navalent corporation found that the highest performing CEOs “study and meet the needs of key stakeholders,” including their direct reports.
One simple step is to train managers to conduct structured one-on-ones with their direct reports.
People want to:
. Work for a company with a compelling purpose and values aligned to their own.
. Work for a manager they trust, respect, and whom they know cares about them.
. Feel like they belong.
. Be appreciated in the appropriate way. Have a voice.
. Know how to be successful and how that success is measured.
. Learn, grow, and develop in their careers.
. Have agency, control, and choice.
. Be able to spend most of their day doing work they love and do well.
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